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Heritage Bank Customer Care Phone Number, Live Chat, Email Address

Contact Heritage Bank customer care — via the official live chat number, phone numbers or email addresses — following this easy guide.

Heritage Bank Plc., popularly known simply as Heritage Bank, is a commercial bank in Nigeria. It is licensed by the Central Bank of Nigeria, the country’s banking regulator, with a National Operating License.

The Nigerian-based Financial institution employs over 4,000 workers and boast million of customers nationwide.

Those millions of customers are constantly faced with transaction related challenges everyday. Bearing these in mind, Heritage Bank launched several easy means for people to contact customer care whenever they face certain problem.

In other words, you can receive support from home. Therefore, you don’t have to visit a HB branch over small issues.

Heritage Bank customer care phone number

Call any of the following numbers:

  • +234-1-2369000
  • +234-1-6309000
  • 0700-HERITAGE (0700-43748243)

All the above numbers are available 24 hours a day, 7 days a week.

You must take note, however, that those numbers are not toll-free. Which means you have to pay for every second you spend on the call.

As we all know, call rates over some network providers in Nigeria is quite high. So, if you need to solve minor issues, then the a phone call might not really be the best option for you.

If you’re not ready to spend extra money on call, then keep reading to discover several other better alternatives.

Heritage Bank customer care email address

Forward your inquiries, requests or complaints to complaints@hbng.com

Within a few hours, you’ll receive a reply from a customer care representative. But we can’t state any particular wait time. You could receive a reply even in minutes.

The email address is available 24/7, including public holidays and weekends.

Heritage Bank customer care live chat

There are several ways to contact Heritage Bank customer care via live chat. The website provides two alternatives: live video call and live chat.

To chat with a customer care representative, just visit the official website and click on the ‘Chat with us Now’ button. It is found in the bottom-right corner of the screen.

Heritage bank chat with us now button

Alternatively, get in touch using the Twitter handle or official Facebook page.

Personally, I fancy and highly recommend the chat options. I believe they are the best options for anyone who’s not willing to waste some money over the voice call.

Depending on how busy the day is, you might have to wait for several minutes before you get the support you seek.

Generally, the wait time is not excessively long. But you shouldn’t have it mind to receive attention in a very short space of time.

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