With this guide, you can contact Polaris Bank customer care via the official phone numbers, live chat portal or email address.
The bank boasts millions of customers nationwide who are constantly faced with a wide range of transaction challenges. As a result, Polaris launched the online customer service.
Via the online helpdesk, you can receive support right from home for issues related to the following:
- Visa card activation
- Card hotlist
- Account Reactivation
- Card related complaints
- Account Enquiries
- Dormant account reactivation
- E-service related issues
- General enquiries
- Request for auxiliary services- transactional alerts, internet banking.
- Debit Card request
- Cheque Book request
Polaris Bank customer care phone number
To get support over a phone call with a Polaris bank customer care representative call any of the following lines:
- 0700 75932265
- 0806 988 0000
- 01 4482 100
- 01 2705 850
The support phone number is available 24 hours daily, 7 days a week.
Those phone number are, however, not toll-free. In other words, you have to pay for every second/minute you spend on the call. And as we all know, call rates over some network providers in Nigeria is quite high. Therefore it is not advisable to use the phone numbers if you have limited funds.
There are several other options. Keep reading to discover the alternatives to calling a Polaris customer care representative via the helpline.
Polaris Bank customer care email address
To receive support via email, forward your inquiries, requests or complaints to [email protected]
Within a few hours you’ll get a response from a customer care representative.
The email address is available every day of the week.
Polaris Bank customer care live chat
To chat with a Polaris bank customer care representative, just visit the polaris customer service page and click on the chat button found at the right-hand-side of the screen. It is advisable to do this using a desktop/laptop computer.
Live Chat is the best option for anyone who’s not willing to waste some money over the voice call. But depending on how busy the day is, you might have to wait for several minutes before you get the support you seek. But in most cases, you should receive a response within a few minutes.
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