Follow this guide to contact Stanbic IBTC Bank customer care via the official phone numbers, live chat portal or email address.
Founded in 1989, the bank boasts millions of customers nationwide who are constantly faced with transaction several issues. As a result, Stanbic IBTC Bank launched several ways to contact one of its representatives without leaving your house.
Stanbic IBTC Bank customer care phone number
To get support over a phone call with a Stanbic IBTC bank customer care representative call any of the following lines:
- General enquiries: +234 1 422 2222.
- Fraud cases: +234 1 4227777
The support phone number is available 24 hours daily, from Mondays to Fridays.
You must take note that those lines are not toll-free. In other words, you will need to have enough credit to pay for every second/minute you spend on the call. And as we all know, some network providers in Nigeria offer very expensive call rates to landlines. Therefore it is not advisable to use the phone numbers if you don’t have enough credit.
Stanbic IBTC Bank customer care email address
To receive support via email, forward your inquiries, requests or complaints to firstname.lastname@example.org. If you intend to treat fraud related cases, then send your email to email@example.com.
There’s no specific wait-time for replies from a customer care representatives. But typically they reply within 24 hours of your initial contact.
The email address is available every day of the week.
Stanbic IBTC Bank customer care live chat
Live Chat provides a good alternative for anyone who’s not willing to waste money on voice calls. And in most cases, you should receive a response within a few minutes.
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