This guide will show you how to contact UBA customer care via live chat, phone number, email or Whatsapp.
United Bank for Africa, popularly called UBA, is one of the biggest banks in the African continent.
It boast customers in several West African countries and beyond.
For a bank with so much customer base, providing adequate means of contacting a customer care agent is a necessity.
Thank goodness, UBA has so far not fallen short of providing customers with all the needed means of receiving assistance.
Depending on your preference, we believe all of the optional ways to get help are highly effective.
UBA customer care phone number
To get help via a phone call, you can dial any of the following numbers:
- +234 7002255 822
- +234 1 280 8822
Take note that the numbers above are not toll-free. In other words, you’ll get charged depending your ISP.
The call rate is a bit high IMO, so I’d say I don’t fancy using UBA customer care phone numbers.
However, you will definitely get the support you seek if you dial any of those numbers.
UBA customer care live chat / online chat
One of the best ways to get quick help is via the live chat. On the livechat portal, all you have to do is fill in your full name, email address, phone number and click on submit.
After clicking on submit, you’ll get connected to a customer care representative within a few minutes.
Alternatively, you can use the UBA live video chat to speak face to face with a customer care representative.
On the UBA customer service page, locate and click on video chat.
Enter your full name, phone number, email and click on continue. A customer care representative will attend to you within a few minute.
UBA customer care email address
To make complaints, kindly send an email to firstname.lastname@example.org
UBA customer care on Whatsapp, Twitter and Facebook
UBA doesn’t provide direct help on Whatsapp; however, it has robotic support, Leo, which can help you complete the following transactions:
- Bank Transfer
- Airtime Top-up
- Balance enquiry
- Bills Payment
- PIN management
- Customer care access
You can direct all your complaints to a customer care rep on Twitter by visiting twitter.com/ubacares.
You can drop your request or complaint messages on UBA Facebook page. A customer care representative will respond to you depending on how busy that period is.
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