Home✔Naija HB SpecialUnion Bank Customer Care Phone Number, Email Address, Live Chat

Union Bank Customer Care Phone Number, Email Address, Live Chat

Published on

Contact Union Bank customer care — via phone call, live chat, email or the social platform — following this guide.

Union Bank of Nigeria is one of the oldest banks in Nigeria, commanding millions of customers within and beyond Nigeria. Those customers constantly face challenges of different kinds, and it’s completely normal.

But the problem is, not too many people know how to get help without having to visit the bank. But why spend a long time in Bank queues waiting to get support, when you can do all that from the comfort of your home?

All existing and prospective Union Bank customers are serviceable in areas including:

  • Account balance enquiry
  • Request for an ATM Card
  • ATM Card blocking
  • Cheque book request
  • Stop or confirm Cheque order
  • Account statement request via email
  • Information on branch / ATM locations
  • Information on Products and Services
  • Customer feedback management (complaints, commendations and suggestions)
  • Internet Banking/ Transaction password reset

Union Bank customer care phone number

One of the fastest and easiest ways to contact a Union Bank representative is by calling one of the helplines.

Here are the numbers to call:

  • +234-1-2716816
  • 07007007000

The official website doesn’t indicate when the helplines are available; however, we believe they are available at least during the weekdays, from Mondays to Fridays.

Those lines are not toll-free. In other words, you’ll pay for the call, based on your network rate.

Union Bank customer care Email Address

To get help via email, forward your complaints or request to this Email Address: [email protected]

Alternatively, visit the feedback page on the official website and fill the feedback form. In that form, make sure you enter complete details of whatever issues you have.

Within a few hours, you’ll receive an email from a customer care representative who’s ready to resolve whatever issues you’re facing.

Union Bank customer care live chat

If you’re interested in receive customer care support via live chat, Union Bank provides several easy ways to do that.

At the moment, there’s no provision for live chat support on the official website; however, you can chat with a representative using the dedicated social platforms.

Whatsapp

If you’re interested in chatting with a customer care representative live on Whatsapp, all you need to do is add 09070070001 to your phone contact list. The Whatsapp profile of Union Bank should appear afterwards.

Thereafter, write a message containing relevant information on whatever issues you’re being faced with. Within a few minutes, you’ll get a response from one of the representatives.

Facebook

Follow UBN on its official Facebook page, and thereafter you can send your request in the contact section of the page. Through that, you’ll receive the same support you’ll get by visiting a visible bank branch.

Twitter

If you’re on Twitter, send your tweets to the official Twitter handle of UBN.

We hope this guide is enough to help you contact Union Bank of Nigeria customer care.

Read also:

Latest articles

Who is The Tenge Tenge Kid?

Videos of the Tenge Tenge kid have garnered hundreds of millions of views on...

List of Nigerian States with APC Governors

Discover the list of Nigerian States being governed by the All Progressives Congress (APC)...

See the Names and States of PDP Governors in Nigeria in 2023

Get to know the governors leading their states under the People's Democratic Party (PDP)...

Present Governors of All 36 States in Nigeria, Deputies & Parties (2023)

This post provides information on the present governors for all 36 states in Nigeria....

More like this

Who is The Tenge Tenge Kid?

Videos of the Tenge Tenge kid have garnered hundreds of millions of views on...

List of Nigerian States with APC Governors

Discover the list of Nigerian States being governed by the All Progressives Congress (APC)...

See the Names and States of PDP Governors in Nigeria in 2023

Get to know the governors leading their states under the People's Democratic Party (PDP)...