Here we’ll show you how to get help from First Bank customer care via their phone numbers, live chat, email address or WhatsApp.
Founded in 1894, First Bank is one of the oldest banks in Nigeria. Not just in Nigeria, the bank operates in several other West African countries and beyond.
For a bank with such a huge customer base, providing adequate support for its millions of customers is a must.
As expected, the banking giant has several platforms in place for customers to easily contact them.
However, not too many people know how to make use of those support platforms.
But since you’re here, this guide will help you connect with a customer care representative with ease.
Using the following platforms:
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First Bank customer care phone number
The financial institution provides several helplines/contact numbers customers can easily call to speak with a representative.
They are:
+2341 9052326
+234 1 90520000
+234 700 FIRST CONTACT (+234 700 34778 2668228)
+234708 062 5000
+234 1 448 5500
You must take note, however, that using First Bank customer care phone numbers come at a cost. In other words, they are not toll-free.
As a result of this, an average customer may not be able to bear the financial implications it entails.
Personally, I don’t fancy calling the helplines above. Continue reading to discover my most recommended way to get support.
First Bank customer care email
To make enquiries or lay complaints, you can send an email to firstcontact@firstbanknigeria.com
Alternatively, you visit the contact us page and fill the form there.
Within a few hours, you’ll get an email notification in response to your query — provided it isn’t a very busy day.
Make sure your email is clear and has all relevant information like account name and number.
With that, you’ll be able to receive the support you need via email without much hassle.
First Bank customer care live chat
Live chat / online chat is one of the best means to contact a First Bank customer care representative.
To use the live chat, visit the contact page and click on Live chat. This can be found at the left corner of the screen.
Fill in the form you’re provided with and submit. Within a few minutes, you’ll be connected to a customer care personnel you can chat with and relay your complaints.
First Bank Whatsapp, Facebook & Twitter
The bank doesn’t provide a means for customers to receive help via Whatsapp.
To get assistance via Twitter use @FirstBankngr. The handle is available
24×7 to all customers.
To receive assistance via Facebook forward all complaints and enquiries through the official Facebook page of First Bank Nigeria PLC.
That’s all about contacting a First Bank customer care representative online.
Please do not leave complaints and sensitive information in the comment section below. Because we cannot provide assistance in any way.
Read also:
- How to Transfer Money From First Bank to First Bank & Other Banks
- Airtime recharge code from First Bank
- Code for checking First Bank Account Balance
- How to Check First Bank Account Number on Phone
My name is nwafor Chibuike this phone Number 09039178897 is the Number that i use to Get alert,i lost it, pleas i want it to be cancel immidiatly pleas
I’m ojo oluwaseyi ilesanmi I use POS in my area but the transaction was diclined two times and first bank debited my account the two times but since then they avant refound my money pls can you help me walk on it
chat with customer care using any of the options above.
good day sir,please i went to collect money on first of August and i was debited an i go to nearest first bank at in between Abule Tailor and U-turn Abule Egba to complain about that on that day, they said i should fill form which i did that they are going to reverse it back to me..since then they don’t reverse anything till today.
I paid nairabet bill from my account but it doesn’t get to the nairabet account but my money was deducted
I am Esther,I can’t be able to transfer from my account to another also check balance always altert me that am danied
Want to buy data on first mobile. Its asking for a reference code. What is it?
Please I am outside Nigeria and I want to be receiving alert through my Email
Send an email to FB customer care telling them the same thing you just said. I am not a representative of theirs. This is just a guide to help you know how to contact FirstBank Nigeria.
Please I kindly need an assistant on how to go about it. Whenever I make a transfer, am being debited & later a reversal is made. But my transfer charges ain’t reversed with my initial transaction. & dis has be occurring for a while. So which channel can procure the securing of my complete money back. Please.
Hello please i send 2k to zenit bank since 26 June and she did not see it what can i do
Contact First bank using the details in this post and relay your complaints.
please my account is dormant what can i do now to activate it
Pls my husband just lost his phone, we are scared of his bank account being accessed through his phone. What should we do?
Hi, I advise you quickly block the SIM cards in the phone and welcome them back. Without your SIM card people can hardly access your account, since OTP is most times required for transactions.
I want to open an account
Pls I send you to UBA Bank eailer today I want to revise it back to first bank account I need assistance immediately
They transfer 9k for me today till now I have not received it what is happening
Pls am in Saudi Arabia ,I can’t receive alert since a year ago now, someone sent money to me last month,I can’t confirmed it ,and easy time i I wat to check-in my balance account on fone,not working,d message sent to me is ur phone number does not exist to database pls help me out
Please use the live chat option above.
I was transferred 20000 from a Gtbank account on the 2nd of June, the sender has been debited but i have not received any form of notification on my email or phone number, pls i need help.
I did a transfer of 20k yesterday, i was debited but d person I sent to haven’t received
I did a recharge of 1000 from my first Bank account to my Glo line since yesterday but I have not been credited but have been debited please I really need your help
I need a response please,, because I’m exhausted right now.
Why is it that I can’t receive money sent from another bank to me, is there a network problem with first bank , this problem have started since yesterday.
I want the customer care number oyo state agodi branch is very urgent
Hi forgot my account number, how do I request It,
I did a recharge of 1,000 naira on my account up till now I have not been credited… Since Saturday that I was debited.. Pls kindly give a response back as I will be requesting for a reversed. Thanks
Please I transferred money to someone on fFrida afternoon,till now she has not received the alert and not reflecting in her account.
i transfer 20000 to peter’s sokari afoma, i have been debited but he says he has not recieved the alert, pls confirm it
Pls am in Oman contry just move there for work can I receive alert if they pay my salary and can I transfer money to another bank in nigeria
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