With this guide, you can contact Polaris Bank customer care via the official phone numbers, live chat portal or email address.
Polaris Bank Ltd., popularly known as Polaris Bank, is one of the CBN licenced commercial banks in Nigeria.
The bank boasts millions of customers nationwide who are constantly faced with a wide range of transaction challenges. As a result, Polaris launched the online customer service.
Via the online helpdesk, you can receive support right from home for issues related to the following:
- Visa card activation
- Card hotlist
- Account Reactivation
- Card related complaints
- Account Enquiries
- Dormant account reactivation
- E-service related issues
- General enquiries
- Request for auxiliary services- transactional alerts, internet banking.
- Debit Card request
- Cheque Book request
- Others
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Polaris Bank customer care phone number
To get support over a phone call with a Polaris bank customer care representative call any of the following lines:
- 0700 75932265
- 0806 988 0000
- 01 4482 100
- 01 2705 850
The support phone number is available 24 hours daily, 7 days a week.
Those phone number are, however, not toll-free. In other words, you have to pay for every second/minute you spend on the call. And as we all know, call rates over some network providers in Nigeria is quite high. Therefore it is not advisable to use the phone numbers if you have limited funds.
There are several other options. Keep reading to discover the alternatives to calling a Polaris customer care representative via the helpline.
Polaris Bank customer care email address
To receive support via email, forward your inquiries, requests or complaints to yescenter@polarisbanklimited.com
Within a few hours you’ll get a response from a customer care representative.
The email address is available every day of the week.
Polaris Bank customer care live chat
To chat with a Polaris bank customer care representative, just visit the polaris customer service page and click on the chat button found at the right-hand-side of the screen. It is advisable to do this using a desktop/laptop computer.
Optionally, get in touch with a customer care agent using the Twitter handle or official Facebook page.
Live Chat is the best option for anyone who’s not willing to waste some money over the voice call. But depending on how busy the day is, you might have to wait for several minutes before you get the support you seek.
But in most cases, you should receive a response within a few minutes.
Read also:
- Polaris Bank transfer code: how to load airtime for yourself and others.
- How to download and register Polaris Bank mobile application.
- Keystone Bank transfer code: How to send money to any bank account in Nigeria
- Polaris Bank recharge code: send money using your phone.
- Keystone Bank recharge code: How to load airtime from your account.
Hi,please help out,i changed my phone and since then I’ve not been able to use my mobile app on this new phone,it said i should unlink my account on my previous phone meanwhile the phone is not with me anymore
Visit any Polaris bank near you and make this complaint. Otherwise, contact support using any of the information above.
I changed my phone and I’m unable to use my mobile money app on the new phone,please help out
Pls I went to withdraw on POS on 10th of this month which my money was debited but the owner of d POS didn’t give me money due to the money didn’t reflect on his first bank account…Please find a solution to it urgently please….
Hello my money have been debited since on 10th of this money on POS which the money have not be reserved…
How can I reset my transaction pin. It reached the maximum number.
Hello my money was debited on Friday on pos without been giving money and since den it has not been revised
I lost my sim before i left Nigeria and the my email can not be reach and am scared to forward money to my account because where won’t be confirmation
How can i change my number
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