Follow this guide to contact Sterling Bank customer care using the official phone numbers, live chat portal or email address.
Sterling Bank Ltd, popularly known as Sterling Bank, is a full service national commercial bank licensed by the Central Bank of Nigeria.
It boasts millions of customers nationwide who constantly face one problem or the other while performing transactions. As a result, Sterling Bank launched the online customer service.
Via the online helpdesk, you can receive support right from home on a wide range of issues.
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Sterling Bank customer care phone number
To get support over a phone call with a Sterling bank customer care representative call any of the following numbers:
- 070078375464
- 01-4484481-5
The support phone number is available from Monday to Friday; however, they are not toll-free. Therefore, you have to pay for every second/minute you spend on the call.
Needless to say, call rates over some network providers in Nigeria is quite high. So it is not advisable to use the phone numbers if you don’t have enough credit. Otherwise you might end up not receiving the support you crave due to exhaustion of your credit.
Sterling Bank; customer care email address
To receive support via email, forward your inquiries, requests or complaints to customercare@sterlingbankng.com
Within a few hours you’ll get a response from a customer care representative. And the email address is available every day of the week.
Sterling Bank customer care live chat
The only way to chat live with a Sterling bank customer care representative is via their official social accounts on Twitter or Facebook.
Live Chat is the best option for anyone trying to dodge the expensive voice call with customer care. However, you might have to wait for several minutes before you get the support you seek. In most cases, though, you will receive a response within a few minutes.
Read also:
- Sterling Bank Recharge Code: How to load airtime for yourself and others.
- How to download and register Sterling Bank mobile application.
- Sterling Bank transfer code: How to send money to any bank account in Nigeria
- Heritage Bank recharge code: send money using your phone.
- Zenith Bank recharge code: How to load airtime from your account.
- List of all the CBN-approved banks in Nigeria
Trying to tokenize my card but all effort failed
I was trying to fix my mobile banking app but I forgot my password and I was asked to link my email with my account so I want to do that now
Pls I opened two savings accounts with same information and details about me, pls is it good to make use of the both??? Or cancel one?? Let me know how to cancel one of neccessary
I don’t see the need of owning two savings account, except of course one is personal and the other is business. If they both serve the same purpose then it’s better to keep one. Whatever you decide upon, just use any of the medium above to contact Sterling bank customer care.
Hi, someone have been using my bank account which I know nothing about please sterling kindly help me…i lost my card first /second week of May which I didn’t not make use of transfer either… Now according to the customer service am to pay sum amount of 107,000 as refund… I agree to pay the money but after all this refund I’ll shot down my account with sterling…Am not in Nigeria for now I should have make my way to any sterling bank branch to lodge complain please kindly see to this immediately…MUHAMMED AYOMIDE.
how can some one retreve his /her bvn if it is not possible for him to get
Pls
Please my account was debited without paying me since Friday 3rd may, please what do l do
They transfer 55thousand naira to my account from wema Atm ,which d send was using access bank,on Thursday last week uptill date av not receive alert .and they av debited d sender .my account details 0038323723,Rashidat bolajoko Alabi
Hello Good Morning I tried withdrawing using a gt bank ATM in Abeokuta on the 4th of may, I withdrew #3000 first and I was given, secondly I tried withdrawing #7500 but I was debited and not paid. I’ve actually been expecting my acct to be credited and since then nothing had happened.
Acct no. 0068408584
sterling bank is suppose to be a one customer bank send in the last three days I have consistently called only to listen to music and be endlessly kept on hold. ….disappointing…..3days and no one has even called back REALLY…Anyway,some deductions were made to my account with no explanations and I would like To know why or have the account closed immediately
My advice is send an email to them or try contacting them on Facebook, since you’re not having any luck with calls.
I want my account to be upgraded more than 500k daily
the bank debited me 3000 now
I transferred money from my union bank account into my sterling bank account on the 4th of march 2019. Sterling bank credited me , but debited the same amount (40,000) the next minutes on that same day. I complained at the nearest branch but was told the money went back to union bank. My union bank account was not credited neither do I have the money in my sterling bank account.
This issue is becoming so rampant with sterling bank. This is a form of creating bad name for the bank.
Kindly reverse my money or liase with Union bank to vomit my money oooo.Before this issue will go out of control. Act 0009810410.(babarinde olawunmi Victoria)
I don’t knw my account number again
I don’t know what is happening now since like 6hours that i have sent you guys the information you need to get from me consigning my onepay internet banking i have not get feedback
Hello good morning
Me too I av issue wit my account I can’t withdrawn money
I recharge my phone through my account for sterling bank they debut me, and they don’t recharge my, is not once or twice, please I need explanation, here is my a/c number 0068267318 Kenneth akpan, and the phone number I recharge to 0905******* thanks
I am being debited 20,000 for no reason. ..im planning on closing the account because this is the second time
If I didn’t close my account with dis stupid bank on monday my name is not seyi rubbish
hi, i onece recieve a text that i will no longer recieve massage so since then i havunt used my account again please help me comfarm if there isany issue.acct name muhammed shekiru acct number 0058731942
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