Contact Union Bank customer care — via phone call, live chat, email or the social platform — following this guide.
Union Bank of Nigeria is one of the oldest banks in Nigeria, commanding millions of customers within and beyond Nigeria. Those customers constantly face challenges of different kinds, and it’s completely normal.
But the problem is, not too many people know how to get help without having to visit the bank. But why spend a long time in Bank queues waiting to get support, when you can do all that from the comfort of your home?
All existing and prospective Union Bank customers are serviceable in areas including:
- Account balance enquiry
- Request for an ATM Card
- ATM Card blocking
- Cheque book request
- Stop or confirm Cheque order
- Account statement request via email
- Information on branch / ATM locations
- Information on Products and Services
- Customer feedback management (complaints, commendations and suggestions)
- Internet Banking/ Transaction password reset
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Union Bank customer care phone number
One of the fastest and easiest ways to contact a Union Bank representative is by calling one of the helplines.
Here are the numbers to call:
- +234-1-2716816
- 07007007000
The official website doesn’t indicate when the helplines are available; however, we believe they are available at least during the weekdays, from Mondays to Fridays.
Those lines are not toll-free. In other words, you’ll pay for the call, based on your network rate.
Union Bank customer care Email Address
To get help via email, forward your complaints or request to this Email Address: customerservice@unionbankng.com
Alternatively, visit the feedback page on the official website and fill the feedback form. In that form, make sure you enter complete details of whatever issues you have.
Within a few hours, you’ll receive an email from a customer care representative who’s ready to resolve whatever issues you’re facing.
Union Bank customer care live chat
If you’re interested in receive customer care support via live chat, Union Bank provides several easy ways to do that.
At the moment, there’s no provision for live chat support on the official website; however, you can chat with a representative using the dedicated social platforms.
If you’re interested in chatting with a customer care representative live on Whatsapp, all you need to do is add 09070070001 to your phone contact list. The Whatsapp profile of Union Bank should appear afterwards.
Thereafter, write a message containing relevant information on whatever issues you’re being faced with. Within a few minutes, you’ll get a response from one of the representatives.
Follow UBN on its official Facebook page, and thereafter you can send your request in the contact section of the page. Through that, you’ll receive the same support you’ll get by visiting a visible bank branch.
If you’re on Twitter, send your tweets to the official Twitter handle of UBN.
We hope this guide is enough to help you contact Union Bank of Nigeria customer care.
Read also:
- Union Bank Recharge Code: How to load airtime for yourself and others.
- How to download and register the Union Bank mobile application.
- Union Bank transfer code: How to send money to any bank account in Nigeria
- UBA transfer code: send funds using your mobile phone.
- GTB transfer code: transfer money without an internet connection.
- Access Bank Transfer code: send money using your phone.
Good Morning,
i will like to make inquiry concerning our cooperative society account with the union Bank plc. The cooperative society has been active for long period of time. we want to active and closed the account. what is criteria, How are we going to go about that?
thanks
Enter your comment here…Good evening,I’m EBUEKU LUCIA ITOHAN,a huge fan of Zenith Bank plc.I submitted a proposal via email but I’m yet to get a response please I’d like to know if there is a specific way I can submit this and get quick response
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