Learn how to contact DSTV customer care following this article.
DSTV is the largest Pay TV service provider in Nigeria. It has a presence in several other African countries; however, this guide is aimed at Nigerians only.
Whether you live in Lagos, Abuja, Kano, Port Harcourt or anywhere else within Nigeria, follow this guide to contact DSTV customer care.
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DSTV customer care phone numbers
Call the following numbers to speak with a representative:
- +234 8039003788
- +234 12703232
- MTN – 08149860333
- Glo– 08113630333 or 080037882666328
- Airtel – 07080630333
- Etisalat – 09090630333
The last 5 phone numbers are toll-free lines. In other words, you don’t get to pay for the calls you make. However, you must make the call with the right network. MTN to MTN, Glo to Glo, etc.
Those lines are available every day from 8 am to 9 pm, including public holidays and weekends.
You may have to wait for several minutes before a representative answers your call, depending on how many people are on queue for support.
DSTV customer care email address
To receive support via email, forwards your complaints, enquiries or requests to [email protected].
Make sure your message is detailed, and provide relevant information including Smart Card number. With that, you will receive a response or solution to your query as soon as possible.
DSTV customer care social profiles
To get help via Facebook, follow and send your message to the official Facebook page of DSTV Nigeria.
Send your tweets to @DSTVNigeriacare. The Twitter account is available from 8 am – 9 pm weekdays; 9 am – 6 pm Saturdays; and 12 pm – 5 pm Sundays.
Multichoice doesn’t provide help via Whatsapp at the moment. As soon as this feature is enabled, we shall update this post to reflect the change.
Official website
The official website of DSTV is www.dstv.com; however, the website doesn’t provide an avenue for a live chat or any other related feature. The only support you can get there is pre-written articles, guides and the latest news on their products and services.