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Home ✔Naija HB Special How to Activate or Deactivate Auto-renewal of GLO Data Plans

How to Activate or Deactivate Auto-renewal of GLO Data Plans

Many of my readers have shown a stern interest in knowing how to stop the auto-renewal feature on Glo data plans, while some are interested in knowing how to activate auto-renewal. This guide tackles both issues.

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Glo is the second largest mobile network in Nigeria, with millions of customers who subscribe to one data plan or the other on a monthly basis.

But it’s a two way thing when we subscribe to a data plan. It’s either we want it auto-renewed, if we want to subscribe to the same bundle; or we want renewal done manually, if we don’t intend to subscribe to the same plan.

How to activate auto renewal on Glo

Glo introduced this feature in order to save their customers the stress of redialing several codes. Therefore, as soon as you dial the code *777# and subscribe to a data plan, the auto-renewal feature becomes automatically enabled, by default.

So to activate auto renewal all you have to do is subscribe to a data plan and ensure you have up to the amount you used for your subscription before it expires or gets exhausted; with that your plan will get renewed without a need to dial any code.

Editor’s pick:

Glo Yakata is awesome! Learn how to enjoy 22 times your recharge value using this feature.

How to stop auto-renewal on Glo

To stop auto-renewal on Glo, just send the message “CANCEL” to 127 (without the quotes). And this message must be sent before the expiration date or exhaustion of your current data plan, or else it might get renewed automatically, and your money will not get refunded.

I hope with this guide you were able to stop Glo from automatically renewing your data plan sub when it’s not what you want.

Have any questions? Feel free to ask using the comment section of this post below.

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Matt Stephens
Hello guys, I'm Matt Stephens, the founder and Editor in Chief of NaijaHomeBased. For business and editorial enquiries, please get in touch with me using any of my social handles below.

10 COMMENTS

  1. Please I need to stop this auto renewal, I have sent cancel to 127 and it is not working called 121 they are speaking a language I don’t understand

  2. I have been trying to stop the auto renewal, l have called glowing customer care and l followed the instructions given severally but all efforts proved abortive, when l sent CANCEL, it’s not always sent, it says message not sent, what else can l do? This started when I started doing 5X recharge. .

  3. I canceled the auto renewal but any time i want to check Halloween much MB i have left it says your account Your account is PRE_ACTIVATED and will expire on 01/08/2119 10:40. You are on N500. Your remaining volume is 6527 MB. Your renewal status is CANCELED.

  4. I have been trying to stop this auto renewal thing since morning and it as it is inconveniencing me by swallowing my money when I don’t need the sub.yet it kept on telling me I can’t deactivate because the current sub cannot be renewed?
    This is rubbish from glo
    First of all I will call the sense of auto renewal act of extortion

  5. Hello and thanks for your information, but is not helping when ever I sent cancel to 127 , I got a message back that I can’t cancel the data auto renewal. I just think this is now the a way of stealing from people… Which they can’t try in my Country Germany… One has the right to control his or her renewal , they should fix this system so that people have their control over how their used their money and data. If they continued this their stealing. Maybe I see Glo in court.

    • Hi, I always use the code above to cancel auto-renewals. I’m not sure why the network has denied you access to that option. Please, kindly contact Glo customer care using 121 to get assistance on your issue.

  6. So how do i activate auto renewal back? I cancelled it initially, but i have done another data plan. When i check my mb remaining, it still tells me my auto renewal is cancelled. I wants it activated

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