Contact Keystone Bank customer care — via the official live chat, phone numbers or email address — following this easy guide.
Keystone Bank Ltd., popularly known simply as Keystone Bank, is one of the commercial banks in Nigeria licenced by the CBN.
The Nigerian-based Financial institution boasts millions of customers nationwide, who are constantly faced with a wide range of challenges. Bearing this in mind, Keystone Bank launched the online help desk.
Via the online helpdesk, you can receive support right from home. In other words, you don’t have to visit a HB branch over small issues.
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Keystone Bank customer care phone number
To get support over a phone call with a Keystone bank customer care representative, call +234 700 2000 3000
The support phone number is available 24 hours daily, Monday through Friday.
However, the phone number is not toll-free. Which means you have to pay for every second and minute you spend on the call. And unfortunately, call rates over some network providers in Nigeria is quite high, which makes this option less interesting for some customers.
Thank goodness there are several other options. Keep reading to discover the alternatives to calling a Keystone customer care representative via the helpline.
Keystone Bank customer care email address
To receive support via email, forward your inquiries, requests or complaints to [email protected]
Within a few hours, you’ll receive a reply from a customer care representative. But we can’t state any particular wait time. You could receive a reply even in minutes.
The email address is available during weekdays (Monday through Friday).
Keystone Bank customer care live chat
To chat with a Keystone bank customer care representative, just visit the official website and click on the chat button found at the bottom-right corner of the screen. It is better to do this using a desktop/laptop computer.
Alternatively, get in touch using the Twitter handle or official Facebook page. When you visit any of those pages, all you need to do is send a message using the contact us button.
I highly recommend the chat options. I believe they are the best options for anyone who’s not willing to waste some money over the voice call.
Depending on how busy the day is, you might have to wait for several minutes before you get the support you seek. But in most cases, you should receive a response within a few minutes.
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