You can check your DStv subscription balance / due date using several easy methods. This is necessary if you want to renew as soon as possible so as to avoid missing out on your favourite TV shows.
DStv is the most popular cable TV provider in Nigeria, with millions of customers nationwide. But not just in Nigeria, DStv boasts presence in several African countries.
DStv plans come in monthly bouquets and packages, although you may decide to pay for several months ahead. In other words, package subscriptions last for 30 days generally. So if you’re good with dates, all you have to do is count 30 days from your previous payment.
In the event that you forget the exact payment date, you can check it using three simple methods, depending on the one you prefer the most.
You can check your subscription balance via SMS, DStv mobile app or on the official website of DStv. We’ll walk you through how each of those options work.
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How to Check DStv balance in Nigeria using SMS
- On your mobile phone, compose a message containing “DD Smart Card Number” and send it to 30333. For example, send “DD 01234567890” to 30333 (without quotes).
- Confirm your operation when the network prompts you to do so.
- Wait for the network to send you a message containing your current subscription due date.
Note: Confirming DStv subscription due date via SMS attracts a fee of 10 naira only. This fee will be deducted from the SIM you used in sending that message.
Checking DStv subscription status online
Customers who wish to check their due date online have two options. They are: Using the official DStv mobile app or logging in to their account on the official DStv website.
The good thing about these options is that, unlike the previous option, it is completely free of charge to check your DStv subscription due date online. Though you need to have active internet bundle on your phone or computer.
On DStv website
To view the number of viewing days you have left online:
- visit the official DStv website using https://www.dstv.com/en-ng.
- Click on the login icon located in the top-right corner of the screen.
- Log in using your existing DStv connect ID or create a new one.
- After you login, your active subscription due date, and account summary will be displayed at the top-left corner of the screen.
On the official DStv app
Step 1. To check your account balance on the mobile app, you must first of all download and install DStv mobile app from your device app store.
You can do that by searching for the keyword “My DStv”.
Step 2. Login to your account using your phone number and Smart Card Number.
Step 3. At the upper part of your screen, you’ll see the number of viewing days you have left along with the due date.
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