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Zenith Bank Customer Care Phone Number, Live Chat, Email Address

Contact Zenith Bank Customer Care — via phone call, live chat, email, etc. — following our easy guide.

Zenith Bank is very popular in Nigeria, West Africa, and Beyond. The financial institution boasts millions of customers who carry out transactions on a daily basis.

Expectedly, those millions of customers face one problem or the other once in a while. They sometimes need quick help to resolve those issues. Thank Goodness you don’t have to visit the bank anytime you face certain challenges with your account or need to make enquiries.

Zenith Bank online customer service can help you resolve problems involving:

  • General Enquiries
  • ATM / POS issues
  • Account and online Service
  • Account balance enquiry
  • Request for a ATM Card
  • ATM Card blocking
  • Cheque book request
  • Stop or confirm Cheque order
  • Account statement request via email
  • Information on branch / ATM locations

Zenith Bank Customer care phone number

Depending on your exact issue, Zenith Bank has several helplines you can call.

Make sure you call the exact one dedicated to your specific issues. This will ensure you receive quick support.

General Enquiries:
234-1-2787000, 2927000, 4647000, 0700ZENITHBANK

Account Opening:
For questions about your current/savings/fixed deposit account or all other accounts call the following numbers:
+234-1-2787000, 2927000, 4647000, 0700ZENITHBANK

Internet Banking:
For questions about your Internet banking account, call the following numbers:
234-1-2787000, 2788000

Card Services:
For questions about your Card (MasterCard, Vpay, VisaCard and any other type of card) call the following numbers:
234-01- 2781740, 2782273
Hotline: 0700 ZENITHBANK

Corporate Internet Banking
For questions about Corporate Internet Banking call the following numbers:
234-1-2781543, 2782734, 2784056, 2781588, 2781555, 2781568, 2787000

Zenith Registrars Limited
For questions about Corporate Internet Banking call the following numbers:
234-1-2708930-4

E-Business:
For questions about e-products and services call the following numbers:
234-1-2787000, 2927000, 4647000, 0700ZENITHBANK

Zenith Insurance Company:
For questions about e-products and services call the following numbers:
234-1-2783411, 2783421, 2701004-5, 4613704

Those lines are not toll-free. In other words, you have to pay for every minute you spend on the calls. The problem is, call rates are quite high on some network providers, which is a huge limitation to using the helplines.

Keep reading to discover other alternatives.

Zenith Bank customer care email address

The financial institution has some dedicated email addresses for a wide range of problems.

If you’re interested in receiving quick help, make sure you forward your complaints, enquiries or requests to the right channel.

General Enquiries
zenithdirect@zenithbank.com

Account Opening
For questions about your current/savings/fixed deposit account or all other accounts:
customerservice@zenithbank.com

Internet Banking
For questions about your Internet banking account send your email to
zenithdirect@zenithbank.com

Card Services
For questions about your Card (MasterCard, Vpay, VisaCard and any other type of card) email:
cardservices@zenithbank.com

Corporate Internet Banking
For questions about Corporate Internet Banking email:
eproductsupport@zenithbank.com

Zenith Registrars Limited
For questions about Corporate Internet Banking
enquiry@zenithregistrars.com

E-Business
For questions about e-products and services
ebusiness@zenithbank.com

Zenith Insurance Company
For questions about the insurance company, send your emails to:
info@zenithinsurancecoy.com

Zenith Bank customer care live chat

To chat with a Zenith Bank customer care representative, visit the official website and click on the chat button at the bottom-right corner of the screen.

Write and send a message in the chat box. Within a few minutes, you’ll receive a reply from a Zenith Bank customer care representative.

Personally, I find the online chat the most convenient option to receive support. It is cheaper than the call and faster than the email support.

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